Our Adtech Jobs

Back to adjoe careers

Customer Success Manager – (Demand Growth) (f/m/d)

  • adjoe
  • Demand Growth
  • Full-time
Apply for this job
Every great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them.

adjoe is a leading mobile ad platform developing cutting-edge advertising and monetization solutions that take its app partners’ business to the next level. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources for app publishers worldwide (ranked #1 for growth in the AppsFlyer Index). And that’s just the start: We’ve just launched our programmatic in-app platform to disrupt the status quo of mobile ad monetization. Again.

Home to an advanced tech stack, powerful financial backing from Bertelsmann, and a long-term growth mindset, adjoe is part of the applike group ecosystem. A hub of disruption and thought leadership in the app economy, with a driven and dynamic workforce to be reckoned with.

Be the next tech-driven, ambitious talent to join our growing teams!

Meet Your Team

As our Customer Success Manager and onboarding specialist you are part of the Demand Growth Team in Germany and work in partnership with our Partnerships Teams across EMEA and the US. Guide our new Partners through the onboarding process and establish the first successful campaigns.
What You Will Do
  • Drive the onboarding, retention, and overall success of our new partners
  • Work in partnership with the sales team and our growth managers to guide new clients through the technical requirements of their implementation. Offer close support during the onboarding process through Slack and calls
  • Provide proactive recommendations to optimize first campaigns and use of our platform
  • Analyze KPIs related to the performance of your partners and take action accordingly
  • Support your teammates in their day-to-day tasks
  • Establish good relationships with your partners through day-to-day communication (Slack, Skype, emails, calls)
  • Prepare reports and presentations for your partners
  • Gather and communicate your partner’s needs internally with the right priorities, including technical troubleshooting.
    • Who You Are
  • You have a minimum of 1-3 years experience in mobile user acquisition, success management, or account management in the ad tech space or a similar position (experience in the gaming industry is an advantage)
  • You have an exceptional ability to communicate and foster new positive business relationships 
  • You understand the standard KPIs used in adtech (CPI, CPM, CPC, ARPDAU, etc.)
  • You have outstanding communication skills (verbal and written), and you are fluent in English (other languages are a plus)
  • You possess very good analytical skills
  • You are mastering the Google Suite (especially Sheets & Slides)
  • You have an output- and revenue-driven attitude
  • You like to work in a fast-paced environment
  • You enjoy a strong sense of ownership
    • Skip writing cover letters. Tell us about your most passionate personal project, your desired salary, and your earliest possible start date. We are looking forward to your application!

    We welcome applications from people who will contribute to the diversity of our company.
    Apply for this job

    Who Are We Looking For?

    Can’t find your fit? Send us your application anyway!
    Let’s talk

    How We Hire

    Most people spend around one-third of their life at work. It’s our priority to build a team of people growing not only the business but their adtech careers.
    Life at adjoe

    Tech Team

    Introduce Yourself
    Tell us about your experience and background. Let’s get to know each other!
    Showcase Your Skills
    Take home a case study to work on – demonstrate your technical skills.
    Talk to the Team
    We’ll give you feedback on your case study and ask you to demonstrate your technical expertise.
    Have a Call with Our Co-Founders
    You’ve made it this far! In this last step, adjoe’s Co-Founder Carlo Szelinksy will get to know you.
    Decision Time
    We’ll let you know how you did! Our team will reach out to the most suitable person for our team.

    Business Team

    Introduce Yourself
    Tell us about your experience and background. Let’s get to know each other!
    Showcase Your Skills
    Take home a case study to work on – demonstrate your specialist skills.
    Talk to the Team
    We’ll give you feedback on your task and ask you to demonstrate your expertise to our Business leads.
    Have a Call with Our Co-Founders
    You’ve made it this far! In this last step, adjoe’s CRO Boris Kurschinski will get to know you.
    Decision Time
    We’ll let you know how you did! Our team will reach out to the most suitable person for our team.
    two men smiling in the office
    young woman with adtech career smiling and looking at screen
    two young people sitting in the office laughing

    Achieve Great Things – Receive Great Things

    There’s more to life than work. That’s why we’re big on employee perks.
    office days 3× a week
    30 vacation days
    quarterly hackathons
    applike group parties
    WFH 2× a Week
    on-site gym & personal training
    learning & development program
    quarterly team events
    3 remote weeks per year
    dog-friendly office
    German classes reimbursement
    monthly company lunches
    virtual stock option program
    weekly fitness & yoga classes
    cross-departmental onboarding
    referral bonus up to €7,000
    visa support
    free snacks & drinks
    mentorship program
    subsidized transport ticket
    Explore the adjoe culture

    Wall Of Fame

    Your window into adjoe careers.

    Click here for adjoe careers

    Join us