Why Is It Important to Track In-App Events?

The reason for tracking in-app events will often depend on the set business goal. However, some of the most common reasons include:

• Measure how often users take a particular action.
• Identify which devices or platforms are used more for certain behavior.
• Understand customer engagement with different parts of your app.
• See what actions users take immediately after installing the app.
• Identify the bounce rate for different pages of your app.
• Understand the lifetime value of a customer.
• Determine how users react to new features and updates within your app.

Examples of In-App Events and Their KPIs

Purchase (Revenue)

This can be used to track how many purchases are made in your app and what revenue they generate. To do this, you can set a custom event to track when users buy an item. This information is used to identify patterns of paying users or to help app marketers decide whether they should cut their losses and monetize those users with ads, as opposed to exclusively by IAP.

Not only do they give developers the tools to determine how to monetize a user, but they also help them calculate ROAS or payer rate. These are two important KPIs used by app publishers to make decisions about user acquisition.

Time Spent on App (Engagement)

If you’re looking for ways of keeping users engaged with your mobile app over a period of time, tracking their average daily or weekly usage is important for understanding whether or not they return after downloading the app initially.

App publishers use events like session time to track this information. These events can help advertisers determine how positively users are experiencing their app. For example, if advertisers see a decrease in session times after increasing the frequency of ads served, this event is a good indicator that it might be time to optimize their UX or re-evaluate the number of ads being shown. 

App Opens (Returning Customers)

If you’re looking to increase customer loyalty, tracking how often users open your app is a good way of measuring it. By setting up the app open event, app marketers are able to track their user retention rate. This is done by comparing the total number of app opens to the total number of users acquired in that same cohort. 

4 Benefits of Tracking In-App Events

1. Improve Your App

To get the most from your mobile app, you’ll need to ensure it meets user expectations and provides a value proposition for them. By tracking events such as registration or purchases, you can find out which features of your app are being used most by users, what needs improving, and how they react to new updates within the app. 

2. Get the Right Users

Measuring events can help you to identify who your most valuable users are and their behavior. For example, knowing which customers stick around the longest, return regularly, and make a purchase each time they open up your app will give you an idea of those that fit into this category as well as those that don’t.

3. Retain Your Users

Once you know who your most valuable users are, it becomes much easier to work out how to keep them engaged with your app. Offering rewards to the users who aren’t likely to make a purchase can help give them a premium experience, resulting in longer-term engagement. 

 4. Determine Which Actions Users Take After Installing the App

By tracking events such as level completion, you can better understand what occurs after a user has downloaded your app for the first time. Do users tend to play until a certain level and then drop off? Is the level too hard? Or are there too many ads? This could cause the user to lose interest in the game.

Conclusion

In-app events are a valuable source of data for understanding how users interact with your mobile app. By tracking various in app events, you can measure them against specific KPIs to see if they’re helping you boost your ad revenue and grow your customer base. When advertisers share events like purchases or level completions, adjoe can help by identifying which users make purchases or complete the most levels. Learn more about how you can optimize your campaigns with adjoe.

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