What is User Acquisition?

Mobile user acquisition is the process of attracting new users to your app and driving installs via organic or paid advertising campaigns.

With a successful mobile user acquisition strategy, app marketers can gain high-quality new users for their apps.

It involves targeting the right audiences, driving app installs, and optimizing campaigns using data-driven techniques to improve key performance indicators (KPIs).

These KPIs are cost per install (CPI), retention, lifetime value (LTV), ROAS, and return on investment (ROI).
Key Takeaways
  • User Acquisition is an app marketing campaign to acquire high-value users that drive revenue.
  • Modern mobile UA focuses on the entire user lifecycle, from first impression to long-term retention.
  • Paid user acquisition delivers speed, scale, and measurability, while organic UA compounds trust and sustainable growth.
  • In 2026, UA platforms that reward ongoing engagement with rewarded ads outperforming one-off installs.

How User Acquisition Works?

Mobile user acquisition works when it’s focused on a user’s lifecycle, from the first ad impression or in-app ads to install, engagement, and retention. 

The user’s LTV (lifetime value) within your app determines if the user acquisition was successful or not. That means you need to step away from ‘installs only’ efforts and dive into each stage of the user journey, focusing on ROAS and engagement. 

Rather in 2026, UA teams emphasize on user quality and app value in the user acquisition marketing strategy. Here’s a high-level overview of the user acquisition within the marketing funnel:

Mobile App UA Funnel 2026

1. Awareness: Where users discover your app. Examples: Paid advertising, social media, ASO, search ads. 

2. Install: User downloads and opens the app. This is attributed as an install. 

3. First In-App Event (Activation): User completes the first meaningful action. Examples: Account creation, first level completed, milestone completion, first in-app purchase. 

4. Engagement: Users actively use core features repeatedly. Examples include daily logins, content consumption, in-app interactions.

Mobile user acquisition funnel. User acquisition marketing funnel - awareness, install, first in-app event, engagement, retention, revenue. UA funnel 2026
  1. Retention / Loyalty: Users return over time (Day 1, 7, 30) and form habits.
  1. Revenue / Monetization: Users generate value for your app. E,g.: In-app purchases, subscriptions, ad impressions, referrals

How is User Acquisition Measured?

How to calculate user acquisition campaigns? UA key performance indicators (KPIs) is how UA managers measure campaign success and identify areas of improvement.
Below are the most important UA KPIs you need to track for your UA campaigns.  

UA Metric
Formula
What It Measures?
Cost Per Install
Total ad spend ÷ Number of installs

Average cost to acquire one app install.
Return on Ad Spend
Revenue from campaign ÷ Campaign spend × 100

Revenue earned for the ad spend.
Lifetime Value
Average purchase × Number of purchases × Retention period
Total revenue expected from a user over LTV.
Average Revenue Per User Total revenue ÷ Number of users
Revenue generated per user in a set time frame.

Cost Per Acquisition

Total campaign spend ÷ Number of target actions.


Cost to drive specific actions like sign‑ups or in-app purchases.
Conversion Rate
Conversions ÷ Interactions × 100 

Percentage of users who complete the desired action.
Retention RateUsers active after period ÷ Users installed × 100
Percentage of users who continue using the app after install (e.g., Day 1/7/30)
Churn RateUsers lost ÷ Total users at start × 100
Percentage of users who stop using the app over a period.
Customer Acquisition CostTotal sales & marketing cost ÷ New customers.
Total cost to acquire a paying customer across channels.
Installs per mille Installs ÷ number of impressions x 1000
Measures app installs per thousand ad impressions to measure conversions.
Cost Per Install (CPI)
Measures how much you pay per install from a campaign. Lower is better only if the users stick and monetize.
Retention Rate (D1, D7, D30)
Shows whether users actually keep using your app. High retention predicts better lifetime value; low retention means wasted spend.
Return On Ad Spend (ROAS)
Your profitability signal: revenue generated vs ad spend. Look at multiple timeframes (D7, D30) to avoid misleading short-term wins.
Lifetime Value (LTV)
Total revenue a user generates over their lifetime.
Conversion Rates
Break down funnel efficiency: impressions to installs and installs to key actions (milestones, in-app purchases). Helps pinpoint optimization opportunities. 

What is Paid User Acquisition, and how does it work?

Paid user acquisition for mobile apps involves investing in advertising campaigns to drive app installs and engagement. It includes channels like premium ad networks, search ads, display ads, influencer sponsorships, or app store ads.

A paid user acquisition strategy involves advertising channels that let you target audiences in specific regions to acquire installs. It includes creative optimizations and ensures you get the target return on ad spend (ROAS). 

Unlike an organic UA strategy, every install can be tracked and attributed to a campaign, making it easier to measure ROI and scale growth. 
Some paid user acquisition strategies include: 

In-app Ad Networks 

Reach highly relevant users by showing your app inside premium mobile apps. It gives you more control over targeting, creative optimization, and ad formats that work best. 

Formats like interstitials, rewarded ads, offerwalls, and banners allow you to engage users in an environment where they’re already active, driving high-quality installs and awareness.

Programmatic Ads and DSPs

Programmatic ads use automated platforms and real-time bidding to serve targeted ads across apps and websites. UA teams use them to drive awareness, retarget high-value users, and optimize for post-install metrics like retention and LTV.

Also, a key part of this system is the Demand‑Side Platforms (DSPs), that lets advertisers automatically bid on and purchase ad space across apps and websites based on defined audience criteria and budget.

DSPs analyze user signals and campaign rules in milliseconds to decide when and how much to bid, making programmatic ad buying efficient and highly targeted.

Paid Social Media Ads 

Paid social is when you run ads on platforms like Facebook, Instagram (Meta), or TikTok to show your app. 

It’s good for reach because you can target users based on interests, demographics, or behaviors. But it can face limits from audience saturation, ad fatigue, or unoptimized targeting.

App Store Search Ads 

App store ads help promote your app on the App Store’s search results or app listings. It increases visibility and app store rankings, attracting users who search for app revent to your niche (Apple Search Ads for iOS or Google App Campaigns for Android).

Paid Influencer Marketing 

Paid influencer marketing is when brands pay influencers to promote an app or product to their audience. It helps reach users through trusted voices and relevant content. 

// Diversifying your channel mix for paid user acquisition is essential for maximizing your app’s growth potential.

What is User acquisition? Organic vs. paid user acquisition. User acquisition strategies 2026

What is Organic User Acquisition? 

Organic user acquisition (organic UA) is a marketing strategy that attracts users without direct paid advertising. The user discovers the app in natural ways, like app store searches, content engagement, or word-of-mouth. 

In mobile marketing, this method is regarded as a cost-effective and sustainable strategy to attract a genuinely interested, engaged user base. Best organic user acquisition strategies include:

App Store Optimization (ASO) 

Optimizes app store pages with the right keywords, eye-catching visuals, app description, and reviews to increase organic visibility, app store rankings, and installs. 

Content Marketing and SEO

When your app is linked to an optimized page, blog posts, guides, or videos, it builds organic discoverability. 

App marketers optimize content and refine websites to gain more search & visibility real estate. Well-curated content naturally appears higher in search results, attracting relevant users and engagement.
Example: https://catescapethegame.com/

Social Media 

Social media helps app discoverability by exposing apps to potential users through shares, comments, and social engagement. Interaction and recommendations on social platforms increase visibility, build trust, and encourage organic app downloads.

Examples:

  • Among Us: Funny gameplay clips on TikTok and YouTube, driving recognition and organic installs.
  • Clash Royale: Short gameplay videos, memes, and community challenges fueled long-term organic growth.
  • Duolingo: Humorous and relatable Twitter posts and TikTok videos sparked engagement, boosted brand searches, and drove millions of organic installs.

Apps can grow massively through organic social media by posting relatable, shareable content that resonates with audiences, encouraging viral reach and natural discovery. Viral moments are rare, and with millions of apps competing, paid ads often deliver faster, more predictable user acquisition.

Referral Programs 

Referrals are used to invite friends among existing users or traffic, in exchange for in-app perks or rewards, tapping trust between users to drive low-cost organic growth.

Social Proof & Reviews

Positive reviews, user testimonials, and friend recommendations increase trust and credibility, making potential users more likely to search for and download your app.

Influencer Marketing

Organic influencer marketing occurs when influencers share or recommend an app because they genuinely like it, not because they’re paid. Partner with creators whose audiences align with your app to generate authentic recommendations that feel more credible and boost organic discovery.

Community Building

Create dedicated spaces (forums, groups, channels) where users engage, share experiences, and naturally advocate for your app, increasing retention and word-of-mouth growth. 

Organic vs. Paid User Acquisition Channel Comparison 

Factor
Paid User Acquisition
Organic User Acquisition
Cost Efficiency
Higher cost; pay for installation or action, includes CPIs
Low or no cost per install; doesn’t require up-front costs.
Scaling Growth 
Fast, budget‑driven app growth that’s predictable and attributed. 
Slower, unpredictable, and unattributed. Compounds over time not immediate. 
User Quality (LTV)
LTV depends on the UA channels and optimization efforts. 
Generally high intent.
Predictability
Highly predictable via budget & targeting.
Harder to forecast and attribute. 
Scalability
Highly scalable for launches, app promotions & spikes.
Limited by visibility and content. 
Measurement & Attribution
Fully measurable with MMPs analytics.

You get insights into exactly which UA channels drive installs and ROAS.

Organic UA is much harder to track.

There are metrics for content traffic and subscriptions, but no accurate install attribution.

User Intent

Targeted intent via ads & audiences.

Usually strong if organic. 

User Engagement and Retention 

Grows with better creative & targeting and understanding the app niche. 
Usually strong but takes time and is unattributed. 
ASO Impact
Boosts ASO + visibility faster through install velocity.
Builds organic ranking slowly.
Best Use Cases 
Rapid growth and app scale, data-driven insights.
Long‑term sustainable growth, secondary scaling. 

Proven User Acquisition Strategies and Best Practices

Successful UA strategies have advanced targeting, attribution, and engagement to reach the right users and keep them throughout the user journey. It means from first impression to long-term loyalty

A strong mobile user acquisition strategy aligns:

Audience targeting

Effective UA starts with precision, not scale. Winning teams define high-value user cohorts based on behavior, intent, geography, device type, and predicted LTV, then continuously refine audiences using post-install performance data. Better targeting reduces wasted spend and improves ROAS from day one.

Creative optimization

Top UA teams continuously test messaging, formats, hooks, and visual styles; optimizing not for clicks but for post-install engagement and retention.

Engagement with rewarded ads 

Rewarded ads (especially in gaming and utility apps) align incentives between users and advertisers. By offering real value (e.g., gameplay rewards, premium access, time-based incentives), apps acquire high-intent users who willingly engage.

Why it matters: Engagement-driven acquisition improves activation rates and downstream LTV.

Performance measurement (KPIs)

Leading UA teams track activation, retention, ROAS, LTV, and churn across cohorts to understand true campaign profitability.

Robust attribution frameworks (MMPs)

Mobile Measurement Partners (MMPs) help connect ad spend to real outcomes: installs, in-app events, revenue, even in a privacy-first environment.

Why it matters: Reliable attribution enables smarter budget allocation and faster optimization.

// Want specific user acquisition strategies for mobile marketers? We break each of these pillars down with real examples, frameworks, and 2026-ready tactics here:
👉 Mobile User Acquisition Strategy in 2026

Bringing it All Together 

User acquisition is the process of attracting high-quality users and guiding them through activation, engagement, retention, and monetization. 

Effective user acquisition strategies balance paid and organic channels, use rewarded and engagement-based formats, and rely on robust attribution to optimize performance across the full user lifecycle.

The difference between profitable growth and wasted spend now comes down to how well teams interpret metrics like LTV, ROAS, retention, and incrementality, and how you apply them across paid, organic, and rewarded channels.

For the latest insights on user acquisition and engagement, check out the adjoe blog

Looking to scale your app and achieve ROAS goals with rewarded UA? Get in touch with the adjoe team

FAQs: Mobile User Acquisition

How does paid user acquisition compare to organic growth?

Paid user acquisition delivers fast, predictable, and highly targeted growth. Organic growth takes longer to ramp up, is less predictable, but builds trust and app retention over time and lowers long-term acquisition costs. Most successful teams use a mix of paid-for speed, scale, and testing, organic for sustainable growth.

What does a user acquisition specialist do?

A user acquisition specialist plans, executes, and optimizes campaigns to drive new user acquisition for the mobile app. 

Their work includes target audience selection, creative A/B testing, budget allocation, performance analysis, and improving post-install outcomes like activation, retention, and revenue. A user acquisition expert conducts extensive market research and analyzes user data to perform this.

Why is adjoe the best user acquisition platform in 2026?

adjoe Playtime is the best user acquisition channel in 2026 because it enables engagement-based acquisition instead of one-off rewarded actions. 

Its Playtime format rewards continuous in-game activity over days and weeks, which allows advertisers to evaluate user behavior beyond install or early milestones. This approach consistently delivers stronger Day 7 and Day 30 performance, making retention and ROAS goals achievable. 

What are the most effective channels for mobile app user acquisition?

  • Ad networks & in-app placements (premium inventory, performance-focused)

  • Paid social platforms (Meta, TikTok, Snapchat)

  • Google App Campaigns (Search, YouTube, Display)

  • Rewarded user acquisition channels (Playtime / engagement-based rewards)

  • Influencer & creator collaborations

  • Organic channels (ASO, SEO, content, community)

Why is adjoe Playtime the best user acquisition channel for mobile games? 

adjoe Playtime is the best UA channel for mobile games because it rewards ongoing gameplay rather than a single conversion event. Users earn rewards as they continue playing, which filters for players who actually enjoy the game loop.

Combined with placements inside trusted premium apps and ML data-driven game matching, this leads to higher intent, longer sessions, and stronger D7 and D30 ROAS compared to other offerwalls.

Recent Appsflyer data shows adjoe ranked as the best rewarded ad network and high-quality UA for mobile gaming. 

📍 adjoe ranked #6 globally in the All Gaming Categories iOS ranking.
📍 Ranked #12 globally for All Gaming Categories on Android.
📍Top-3 in APAC for multiple gaming vertices

What are the key metrics to track in a mobile app user acquisition campaign?

Some of the top 5 metrics to focus on in a user acquisition campaign are:

TL;DR

User Acquisition (UA) is getting high-quality app users and keeping them engaged long-term.

UA Funnel: Awareness → Install → First in-app event (activation) → Engagement → Retention → Monetization.

Paid UA means fast, scalable, measurable growth via ads (in-app networks, programmatic/DSPs, social, app store ads, influencer campaigns).

Organic UA is slower, trust-building growth via ASO, content marketing, social shares, referrals, and community.

Metrics that matter: CPI, ROAS, LTV, retention (D1/D7/D30), installs per mille, churn, and engagement.

User acquisition best practices: Mix paid + organic, optimize for post-install engagement (not just installs), use rewarded Playtime ads, and track outcomes with robust attribution (MMPs).

Why it works: Rewarding ongoing gameplay attracts users who genuinely engage, boosting long-term retention and revenue.

Takeaway: Smart UA is lifecycle-driven, data-informed, and balances short-term growth with sustainable engagement.